Email info@luxxeproducts.com as soon as possible. Once an order has shipped, we may not be able to change or cancel it.

Email info@luxxeproducts.com. Include your order number for order questions. Support hours are Monday to Friday, 9 AM to 6 PM Philippine time.

Available shipping options, delivery estimates and charges are shown at checkout for your destination. International orders may also be subject to customs duties or taxes.

Delivery time depends on your destination and available carrier. The current estimate is shown at checkout before you complete the order.

Eligible items can be returned within 14 days of delivery. Products must be unopened, sealed and in their original condition, with proof of purchase. Bundles and promotional packs may have separate terms.

After an eligible return is received and checked, approved refunds are sent to the original payment method within 10 business days.